Ecoe is an Egyptian distributor company and leading Service provider of comprehensive Copier and Fax machines . Since its foundation in 1985, Ecoe has grown rapidly, establishing a local presence through the acquisition,organic growth of more than 5 local, national branches of distributor centers, Ecoe has established itself as the largest Gestetner product distributor in Egypt as providing locally based sales and engineering support for Gestetner products in the top areas in Egypt, until the production line of Gestetnerstopped at end of 90th.

Ecoe has also established a global sales and marketing engine that is driven by:

• Direct sales through hundreds of sales professionals locally.
• Preferential marketing agreements with leading Production Companies in the same field like wiseGestetner
• In-house telemarketing operations.

Ecoe has also a good number of employees working together:

In the same circle to assist the company doing it's standard properly, more than 200 persons doing their best as one cell to achieve company's objectives and values as accurate as it should be.

Company Strategy

1. Ecoe's business strategy of combining national scale with local presence was specifically developed to serve the needs of the business market. In formulating its business strategy, Ecoe concluded that large, national Copier and Fax Machine Distributors lacked local presence to provide customized, hands-on support, while the smaller, local Copier and Fax Machine Distributors did not have requisite scale and resources to provide a full range of services at an acceptable quality and price level.
2. Ecoe has a competitive advantage in serving these business customers because it has combined the technical expertise and hands-on support provided through its local sales and engineering personnel, with the quality and economic efficiency of its national network, operational infrastructure and financial strength.

• Because of this strategy Ecoe got a respected amount of turn over reaches more than 14.000.000 million Egyptian Pounds per year comes out of sales and engineering support.

Company Values

There are two key aspects to Ecoe's past and future success: its vision of digital technology and the values by which we live, every day, as a company. The values you see below are a set of principles which have evolved since our founding, and which capture the spirit, philosophy and day-to-day business practices of our company. They are not new values, but rather a reinforcement of long-held company principles that underscore our relationships with customers, partners and employees.

• Customers: Helping customers achieve their goals is the key to Ecoe's long-term success. We must listen to what they tell us, respond rapidly by delivering new and constantly improving products, and build relationships based on trust, respect and mutual understanding. We will always back up our products with unparalleled service and support.

• Innovation: In an industry that moves at lightning speed, innovation is critical to our competitiveness. Ecoe's long-term approach to research & development, combined with our constant efforts to anticipate customer needs, improve quality and reduce costs will enable us to deliver the best products and technologies.

• Integrity: Our managers and employees must always act with the utmost integrity, and be guided by what is ethical and right for our customers. We compete vigorously and fairly.

• People: Our goal is for everyone at Ecoe to develop a challenging career with opportunities for growth, competitive rewards and a balance between work and home life. In a fast-paced, competitive environment, this is a shared responsibility between Ecoe and its employees.

• Entrepreneurial Culture: We want our employees to wake up every day with the passionate belief that their work is contributing to the evolution of sales,technology, and making a real difference to the lives of millions of people. We will always preserve the lean, competitive and entrepreneurial culture that has enabled us to grow. We encourage our people to speak out, take risks and challenge conventional wisdom.

• Diversity: We are committed to encouraging diversity in the workplace, not only at Ecoe but within our industry. We will practice equal opportunity in all hiring and promotions, and will help to expand access to technology and employment opportunities throughout our industry.

• Community: Ecoe and its employees recognize that we have the responsibility, and opportunity, to contribute to the communities in which we live, in ways that make a meaningful difference to people's lives.